Business Support Officer - Commercial & Industrial

BINGO is a fully integrated recycling and resource management company that provides solutions across the entire waste management supply chain in Queensland, New South Wales and Victoria. BINGO is at an exciting chapter of its growth journey. Together, we're going to drive change, get inventive and shape the future of our industry. We're going to make Australia waste free, for all of us.

BINGO industries are looking for our newest permanent full-time Business Support Officer – Commercial & Industrial. This is an exciting opportunity working out of our head office in Sydney Olympic Park.

Role & Responsibilities:

• Provide end‑to‑end customer and sales support, including managing inbound/outbound calls, handling enquiries, processing complaints, and maintaining strong relationships with Sales, Operations, AR/AP, Customer Service and other internal teams.
• Coordinate and manage daily service operations, such as booking services, updating schedules, managing Liquid Waste work, organising skip bins/compactors, issuing run sheets, and ensuring all jobs are accurately charged.
• Manage CRM tasks and administrative workflows, including high‑volume email management, daily case management, processing credits, updating agreements (new, resigns, amendments, cancellations), and entering purchase orders.
• Handle customer account and service issues, including missed services, contaminations, abandoned bins, pricing amendments, providing weight dockets, and liaising with subcontractors and the contact centre.
• Support business performance, including meeting KPIs, assisting with reports, distributing leads, processing permits, backing up Key Accounts, and being available for weekend work when required.

What makes you a GOgetter:

• Working knowledge of data and administrative management practices and procedures.
• Strong computer skills and working knowledge of office software packages (MS Office), Excel & CRM systems.
• High attention to detail.
• Able to work well under pressure.
• Able to manage time effectively.
• Strong work ethic.
• Customer service focused.

What you receive as a GOgetter:   

• Weekly pay for all GOgetters.
• When you join the BINGO family, you have the chance to make $1500 for every friend you bring to BINGO!
• Training and progression opportunities within the BINGO family.
• A strong, employee and safety driven company culture
• Employee benefits such as novated car leasing, discounted health insurance, recognition program and retailer discounts.

At BINGO we are committed to building a workforce that reflects the communities and customers we serve.

Apply now. We look forward to hearing from you!