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Customer Service Representative

Date: 17-Jun-2022

Location: Sydney, NSW, AU

Company: Bingo

  • Competitive Remuneration

  • Full Time Permanent

  • Remote working

 

BINGO is growing – and with you on board, we’ll ramp up even faster. Join us as a Customer Service Representative  so you’ll ensure that our customers have the best possible experience with every contact made with one of our GOgetters. This is a fully remote opportunity.


The opportunity:

  • First point of contact for all our customers, advocating support and passion in customer service

  • Educate clients in our products and services and have the ability to articulate complex issues in an effortless way

  • Action customer requests in a prompt manner following correct procedures

  • Understand and identify customers' issues , using your strong problem solving skills to deliver relevant and effective solutions

  • Identify sales opportunities and provide support to our sales teams and other stakeholders where required

 

Who you are:

  • Have strong customer service experience and truly passionate about helping customers

  • Excellent communication and interpersonal skills, and experience working with a diverse range of clients

  • Driven, resilient and motivated

  • Strong computer skills and working knowledge of office software packages (MS Office)

 

The Perks:

Our people are unique, pushing each other onwards to do more and do better. They’ve driven us forward, kept us fresh. They’re GO-getters! On the top of an above market salary, we offer a range of perks and support such as:

 

  • Access to vehicle novated leasing

  • Discounted health insurance

  • Flexible work policy

  • Career development with accredited training programs

  • Internal Employee Recognition program point based to redeem on travel, grocery and retail vouchers and many more.

  • Employee Support Program (Sonder) providing our employees physical, social & psychological well-being.

  • Fun social events

 

If you are looking for a company where you know you will make a difference, do not look any further, give Bingo a Go and apply today!

 

At BINGO we are committed to building a workforce that reflects the communities and customers we serve. We are a proud RAP organisation and we are committed to achieving an inclusive workforce. We strongly encourage applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.