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Customer Service Representative

Date: 02-Jul-2022

Location: Sydney, NSW, AU

Company: Bingo

  • Competitive Remuneration
  • Parking on-site
  • Full Time/Part Time hours available
  • Remote working / Flexible working opportunities are available 

 

BINGO is growing – and with you on board, we’ll ramp up even faster. Join us as a Customer Service Representative  so you’ll ensure that our customers have the best possible experience with every contact made with one of our GOgetters. 


The job

 

  • First point of contact for all our customers, advocating support and passion in customer service
  • Educate clients in our products and services and have the ability to articulate complex issues in an effortless way
  • Action customer requests in a prompt manner following correct procedures
  • Understand and identify customers' issues , using your strong problem solving skills to deliver relevant and effective solutions
  • Hold high accountability for your performance and development
  • Identify sales opportunities and provide support to our sales teams and other stakeholders where required

 

What you bring

 

  • Have strong customer service experience and truly passionate about helping customers
  • Excellent communication and interpersonal skills, and experience working with a diverse range of clients
  • Driven, resilient and motivated
  • Strong computer skills and working knowledge of office software packages (MS Office)
  • Available to work varying shifts Monday – Friday, and every 2-3rd Saturday for half a day

The Perks:

 

Our people are a rare breed, pushing each other onwards to do more and do better. They’ve driven us forward, kept us fresh. They’re GO-getters! On the top of an above market salary, we offer a range of perks and support such as:

 

  • Novated Lease
  • Discounted health insurance
  • Flexible work policy
  • Career development with accredited training programs
  • Parking on site
  • Internal Employee Recognition program point based to redeem on travel, groceries vouchers and many more
  • Employee Support Program (Sonder) providing our employees physical, social & psychological well-being.
  • Fun social events

 

If you are looking for a company where the culture matter and you know you will make a difference, do not look any further, give Bingo a Go and apply today!

 

LET’S GO!! Apply for a career that means growth in a Company that values its employees